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"It's where you want to be."
February, 2004

The Mango Bay Newsletter is designed to inform you of the latest news and developments at Mango Bay Internet, and to inform you of valuable technical support and service tips and techniques to help you effectively use  and purchase our services.  Mango Bay Internet is a Total Internet Solutions Provider located in Cleveland, Ohio and provides service to both business and residential customers nationwide.

This Newsletter includes:


TURBO DIAL MAKES YOUR DIAL-UP 5X FASTER!

Existing customers!  UPGRADE TO TURBO DIAL TODAY!

What is Mango Bay Turbo Dial?

Mango Bay Turbo Dial speeds up your Internet experience, by up to five times, using your existing dialup phone line and modem. You do not require any extra equipment. Mango Bay Turbo Dial allows you to surf at near DSL speed, making Mango Bay Turbo Dial the high-speed Internet solution with the convenience of dial-up. It is easy to install, runs seamlessly and doesn't alter any of your existing software. You can also control the amount of compression vs. speed gain yourself.

What gets accelerated?

Mango Bay Turbo Dial compresses the following elements of web pages in order to send the information to your computer faster:

  • Web pages - HTML markup and JavaScript
  • Graphics including JPEG and GIF images
  • Text
  • E-mail on the Web
     

What will not be accelerated?

Although Mango Bay Turbo Dial is able to compress many different types of online data, there are a few which cannot be accelerated:

  • Streaming media, audio and video files
  • Secure pages, such as those used for online banking and credit card forms
  • Files and attachments such as music or digital photos.
     

How does it work?

With traditional dialup methods, the text and graphics that make up Web pages get sent from the server to you over your phone line. Because of the large amount of data required to be sent, this process can be painfully slow. Mango Bay Turbo Dial compresses this data using a proprietary technology, and sends it over your existing dialup phone line. This compression process allows a smaller amount data to be sent – up to six times less – making the download time of your web pages and your online experience that much faster. As an added download time reducer, Mango Bay Turbo Dial stores elements of the Web sites you visit frequently so you do not have to re-download them every time you visit these sites.

Mango Bay Turbo Dial System Requirements

  • Mango Bay Dialup Internet Connection
  • Supported Internet Browser:
    IE 5+ or Netscape Navigator 4.7 +.
    Opera or Mozilla require additional configuration.
  • Windows OS:
    Pentium PC 200MHz or better with Windows 98, ME, 2000, or XP
    (Mac and Linux are currently not supported).
  • Available Disk space: 5 MB
  • System Memory (RAM): 64 MB of RAM recommended

To Take Advantage of DSL-like speeds over dial-up, download and install the software from Mango Bay Internet then call us at 1 (888) 35 Mango or (216) 335-9255 to activate your account. Turbo Dial is standard feature of our Turbo Dial Account which is $21.95 per month.

Click Here to Learn More and Download Turbo Dial Software


New Dialer Software Now Available for Download

Mango Bay Internet is proud to announce a new utility that will help our dial-up users connect to the Internet quickly and easily.  The new utility is available for download by visiting Mango Bay Internet Dial Up Access.  Users can now easily select a local access number from over 5,000 based on their location.  This is a great utility for travelers or those who use laptops to connect to Mango Bay.  Another great feature of this utility is that it automatically updates the list of access numbers ensuring your connectivity!

Click Here to download the Utility now.  Select "Open File" and follow the simple prompts.

 


Viruses and Worms: Are You Protected?

1. Always make sure you have the latest Virus Definitions.   

Your Anti-Virus software that is installed on your computer is only as good as the virus definitions.  This means that if you do not have the latest version of the anti-virus software, your system is not protected against new viruses.

2. Use a multi-layer Anti-Virus Approach.

We suggest that you purchase Anti-Virus software for your computer AND subscribe to our Anti-Virus/Anti-Spam service.  By having 2 layers of protection, you will have 2 layers of defense.  Our system filters your email using software by MacAfee.

3. Make sure your Windows operating System is up to date.
 

By auto-enabling Windows update, your system will have the latest security patches from Microsoft.  We suggest that you enable auto-update or check for Windows updates often.

4. Don't open attachments that you are not expecting.

Simply stated, don't open executable files or email attachments that you are not expecting to receive.

5. Don't reply to spam.
 

Many unsolicited emails contain text that states you have requested the information and/or are on their mailing list.  They often contain a link to unsubscribe.  However, unless you specifically know that this organization is legitimate, clicking that link to the unsubscribe request will validate your email address and cause additional unsolicited email to arrive.  This increases the risk of viruses being transmitted.  Companies that contain their address and method of contact (such as Mango Bay Internet) may actually be following the laws regarding unsolicited email and any removal requests will be honored.

6. Adjust your Security settings in Internet Explorer.
 

The latest versions of Microsoft Internet Explorer have security settings that you can adjust.  The higher settings mean better security..

7. Enable your TCP/IP filters in Windows XP.
 

Windows XP contains TCIP/IP filters that can block incoming ports of your computer.  This acts as a firewall and protects your system.  It has been said that the proliferation of the last worm could have been avoided had users enabled their tcp/ip filters.

8. Use a firewall.
 

Firewalls are software programs or hardware devices that keep unwanted traffic from reaching your pc or network. If a worm or virus targets a specific port, your firewall can be adjusted to block this traffic.

9. Stay Alert and report suspicious activity.
 

If you notice bizarre things happening with your email or the Internet in general, call us.  We usually know what is going on as it happens.  Mango Bay can then inform you of any patches, updates or advisories.

10. Consult a Professional.

On-line tips are short and are a quick fix. They are meant to give you basic ideas on things you can do to protect your pc or network.  If you need additional assistance, Mango Bay Internet provides on-site security evaluations/consultations.  We can secure your pc or network!  Call Mango Bay Internet today toll free @  1(888) 35 Mango.


V.92 Access Numbers Now Available!

V.92 is the new dial-up modem specification from the International Telecommunications Union (ITU) that introduces new features providing convenience and performance for the modem user.  Take advantage of these new features using your V.92 compatible modem.

V.92 Features

Modem on Hold
Modem on Hold "suspends" your online session for incoming calls and returns to your online activities after your conversations without redialing. Please note that Call Waiting service from your telephone company is required.

Quick Connect

Quick Connect "remembers" line conditions from the previous session, bypasses portions of the training sequence, and gets you online faster. Reduce your dial-up connection time as much as 50%

V.PCM
This enhancement makes the online experience faster and better for those who send information instead of just Web surfing. If you're a gamer, you'll be able to send your commands at greater speed than your opponents who have outdated modems! V.PCM Upstream reaches upstream speeds up to 48 Kbps and lets you choose either the fastest downstream speed (up to 53 Kbps) or a "balanced" connection of downstream and upstream communication. PCM Upstream boosts the upstream data rates between the user and Mango Bay to reduce upload times for large files and email attachments. A maximum of 48 Kbps upstream rates is supported. PCM Upstream will work particularly well with new equipment such as Internet-connected digital cameras, which primarily upload rather than download information.

Mango Bay Internet now offers access numbers that are V.92 compatible.  Please check the list of access numbers to determine which number to use.  You can also download our new dialup connection utility which will allow you to select numbers that are V.92 compatible.  Please note that in order to take advantage of V.92, you must have a V.92 compatible modem and dial a Mango Bay Internet V.92 access number.

For more information, visit our partners at U.S. Robotics or V.92.Com.

 

 If you would like a representative to contact you, please click here!

Need Help with your Network or PC?

PC and Network Support Services Now Available

Mango Bay Internet is proud to announce that we have expanded our services to include network and pc support!

Our experienced team can come to your home or office and help with your computing needs and eliminate problems. We offer phone support, IT staff vacation coverage, general consulting and break/fix work everyday.

Call Mango Bay when you need...

  • New PCs, Servers or Software
  • Installations/Setups/Upgrades
  • Training Consultations
  • Servers/Networking
  • Backup Solutions
  • Virus Protection
  • Firewall/Security
  • Repairs
  • Troubleshooting
  Home-Based PC Services
  • Wireless network setup
  • ADSL installation
  • Software upgrades
  • Hardware installation
  • Memory/Hardware upgrades
  • Troubleshooting

Supported Operating Systems

•Windows 2000
•Windows NT
•Windows XP
•Windows Me
•Windows 98
•Windows 95



Hourly - $65.00 per hour - billed in 1 hour increments.

In most cases we can fix your PC on location, but in some instances, we may ask to complete the repairs at our network operations center.

 

  Business-Based PC/Network Support

Whether you own a small business or a corner real estate office, Mango Bay can deliver the IT services you need. Some of the more popular requested services we provide include:

•Network Installation and Configuration
•Troubleshooting of Existing Networks
•System Analysis and Consulting
•Hardware & Software Installation
•General Troubleshooting & Repair

Hourly - From $75.00 per hour - billed in 1 hour increments.

Flat Fee - is used for larger, more time consuming installations and repairs. Amount varies depending on job to be performed. Contact us for a quote.

Service Contracts - are available on a monthly basis.

Mango Bay is proud to be a Cisco Reseller.

 

To schedule a service call, please click here!


Mango Bay is your choice for Website Design or Re-design!

Mango Bay Internet is a premier website design firm.  We have designed and hosted over 200 corporate sites since our start in 1996.  Our team of professionals is here to assist you in every way to achieve your internet website goals.

No other design firm has the resources available to them compared to Mango Bay Internet.  You will have ONE company to call for ALL of your needs.  Not ten different companies responsible for different aspects of your Internet presence. 

Krysian International Construction Services, LLC.

Mango Bay has designed and currently hosts websites for many industries including legal, construction, automobile club, automobile sales, religious, manufacturing, real estate, electrical, music, entertainment, public works, consulting, property management, electronic commerce, home cabinetry, and more. With a customer base this broad, you can be assured that our experience will help us understand your needs and meet your requirements for establishing or upgrading your Internet presence.

Mango Bay Internet's staff of talented web site designers can create a perfect on-line solution for your business. Our web designers utilize the latest in software to get a professional finish. 

 

Mango Bay will guide your company through the evolution of its website, from product awareness through electronic commerce solutions and  interactive, customized mass marketing.  Your website should be a corporate asset, something your customers use as part of their relationship with you, something that draws new customers to you, and something that you can grow and evolve as your business needs change.  Mango Bay can register your domain, design, host and register your site with the top search engines as well as provide fast Internet Access.  Combined with 24hour technical support, Mango Bay Internet is the choice for your Internet needs!

NECA Greater Cleveland Chapter

Take a look at our website gallery of recent projects that we have completed.  In many instances, we provide a full solution for the companies that are showcased.  Call Mango Bay at 216.335.9255 to add your company to the growing list of success stories!

If you would like a representative to contact you, please click here!


View some of our web site design customers

We thank you and appreciate your business. Our goal is to have 100% customer satisfaction. 
Over the next few months, we will be personally contacting every customer to ensure this satisfaction.

If you ever have any concerns, please contact us at 216.335.9255

This email conforms to Senate Bill 8,  section 2307.64 of the Ohio Revised Code. This email was sent on behalf of Mango Bay Internet, 1277 E. Schaaf Rd., Suite 4, Cleveland, OH.  Rest assured that your subscription e-mail address will be kept in the strictest confidence. We do not divulge, nor make available to any third party, our subscription list. Your privacy is very important to us! You are receiving this newsletter because you have either expressed interest in our services or you have provided your contact information directly to us. If you are not a Mango Bay customer or you do not want to learn about our services and wish not to receive any future newsletters, simply send an email to unsubscribe@mangobay.com with unsubscribe or remove in the subject.  You will be removed from our mailing list without cost to you.
 


 

 
Copyright © 2004 Mango Bay Internet